Challenges Healthcare Professionals Face in a Tertiary Care Hospital in Delhi, India

India is a developing nation with the second largest population in the world and the healthcare system in India still growing. Violence against healthcare professionals or other medical fraternities hardly made any news or was hardly discussed a few years back in India. Healthcare and related professions have been identified as occupations associated with high levels of risk and stress. This has brought hazardous impacts not only on healthcare professionals' mental and physical health but also on their abilities to cope with rising demands on the job. The study was done in a tertiary care corporate hospital in New Delhi, India. All the data was collected from 157 healthcare personnel (doctors, nurses and allied staff). A structured questionnaire was made and given to the participants to record their responses online or in person. The majority of the participants responded that they have faced angry/shouting and verbal abuse from patients/ attendants. There are many reports of violence against doctors, which can sometimes be grievous and also fatal all across the world and also from our Indian subcontinent too. This study article focuses on whether the healthcare professionals in the tertiary care hospital feel safe in their workplace, the burden they face on the work front and the knowledge of healthcare professionals about the Indian Epidemic Act Ordinance 2020. This study also highlights the work-related stress that is faced by all healthcare professionals. The professionals must train himself/herself in anxiety alleviation techniques, reduce waiting hours to see patients, explain the condition of the patient to the attendant individually to avoid any conflict at later stages, keep in mind the financial status of the patients, and take help from seniors whenever needed.